Privacy Policy

Introduction

Deal Execution Pro is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through various channels.

1. Information We Collect

Personal Information You Provide

When you use our services, we may collect the following personal information:

Automatically Collected Information

• Website usage data and analytics
• IP address and location information
• Device and browser information
• Cookies and tracking technologies
• Page views and interaction patterns

2. How We Use Your Information

We use your information for the following purposes:

3. Call Recording and AI Processing

• Phone calls may be recorded with your consent for quality assurance and training
• We use AI-powered systems to analyze calls for lead qualification and sentiment
• Call transcripts may be generated using automated speech recognition
• We may use AI assistants to help with initial property evaluations
• All recordings and transcripts are stored securely and access is limited to authorized personnel
• You may request deletion of call recordings at any time

4. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business (hosting, analytics, communication tools)
• Legal Requirements: When required by law or to comply with legal processes
• Business Protection: To protect our rights, property, or safety, or that of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with advance notice)
• With Your Consent: Any other sharing will only occur with your explicit permission

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and fulfill transactions
• Comply with legal obligations and business requirements
• Resolve disputes and enforce our agreements
• Improve our services through analysis and feedback

Generally, we retain lead and contact information for up to 7 years after our last interaction, unless you request deletion or we are required to retain it longer by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

9. Children's Privacy

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending you an email notification (if we have your email address)
• Providing notice through our website or services

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Information